Here are answers to the questions we hear most often. Don't see yours? Call us at 727-791-9344, email clearwater@barewoodcustom.com, or stop by our showroom at 27360 US Hwy 19 N in Clearwater.
What is the process for buying furniture?
We keep it simple: pick your piece, pick your finish, then pick it up or have us deliver it. If you get stuck anywhere along the way, our showroom team is happy to help.
What is your furniture made from, and is it sustainably sourced?
Every piece we sell is real wood, sourced from reputable makers known for their commitment to sustainability. We carry a wide range of woods, including parawood, alder, maple, oak, cherry, knotty pine, radiata pine, mango, teak and parota. For more on each species, see our blog post "Exploring the World of Wood: A Guide to Popular Types of Wood for Furniture."
Does Barewood make its own furniture?
No. We source our furniture from makers across the U.S. and around the world, so we can offer a wide range of woods, styles, sizes and price points in one showroom.
Does Barewood finish furniture?
Yes, in two ways. Many of our makers offer their own finish options, and for even more choices, we've partnered with Tinted Timber Finishing, a local finishing business, for custom finishing. Custom finishing takes the guesswork out of how your piece will turn out: we know you'll get a quality finish, and if there's ever an issue with it, we handle it for you. After all, you're our customer first! Many pieces are also available unfinished if you'd like to finish them yourself.
Does Barewood deliver?
Yes! We deliver with our own delivery team throughout Pinellas, Hillsborough, Pasco and Manatee counties, and we can often go beyond those areas. Delivery fees vary with your order total and distance, so ask us for a quote. We don't currently ship furniture by carrier.
How long will my furniture take?
It depends on the maker and the finish. Most unfinished and maker-finished pieces arrive in about 2 to 8 weeks, most custom-finished pieces take about 6 to 8 weeks, and custom-built pieces from Green Gables, Fusion and Fighting Creek's hardwood line take about 12 to 16 weeks, including custom finishing. Ask the showroom for current lead times on a specific piece.
How durable is your furniture, and what warranty do you offer?
Barewood products are built to last. Our makers stand behind their products with generous warranties on manufacturer's defects, giving our shared customers peace of mind.
Can I customize sizes or finishes?
Yes. With so many makers offering pieces in a wide range of sizes, we can usually find something that fits your space without a custom build. For custom sizes or styles, several of our makers build pieces to your specifications. For finish choices, see "Does Barewood finish furniture?" above.
Can you give me measurements to make sure a piece fits my space?
Measurements and dimensions are listed on each product page. If you need a measurement that isn't listed, contact us with the item name and manufacturer and we'll find it for you.
Is your furniture suitable for outdoor use?
Our focus is indoor furniture, but many unfinished pieces can be finished to stand up to the elements in outdoor living spaces. We also carry a small selection of outdoor furniture from John Thomas Furniture and Fighting Creek.
Do you offer discounts or promotions?
We do things differently than the big box stores. We don't mark our furniture up just to put it "on sale," so our real price is the price every day, whether you buy now or next week. We do offer 10% off when you buy four or more bedroom pieces, and 5% off for military service members.
Do you offer financing?
Yes, through Synchrony Home. You can apply for pre-approval anytime using the Synchrony Home financing link on our homepage. If you already have a Synchrony Home card from another furniture retailer, some can be used here and some can't, so ask us and we'll check yours. Contact the store for details, including 0% financing options.
What is your return and exchange policy?
Because so many of our pieces are made to order and custom finished, we don't offer refunds or exchanges. Customer satisfaction is still our first priority, as our reviews show.
Where can I read customer reviews?
Check out the testimonials on our homepage and our Google and Yelp reviews to hear from customers who've experienced the Barewood difference firsthand.
How do I care for my wood furniture?
Proper care keeps your furniture looking its best for years to come. See our Care Instructions page and our blog post "Wipe On, Wipe Off: How to Clean Wood Furniture."
Is your furniture handmade or mass-produced?
Both. Some pieces are handcrafted by skilled craftsmen, while others are made with modern production methods. Every piece is inspected for quality during manufacturing and again when it arrives here.
How do you make sure your furniture is good quality?
Our number one rule: if we wouldn't want it in our home, we won't put it in yours. Our team vets every item before it makes its way to our showroom floor.
What payment methods do you accept?
We accept major credit cards, Apple Pay and Google Pay, and we never keep your card information on file.
Can I see your furniture in person?
Yes! While we show a large selection online, our showroom is the heart of what we do. Stop by to see select pieces and finish samples in person, so you know exactly what you're getting. We're at 27360 US Hwy 19 N in Clearwater, open Tuesday through Thursday 10 to 6, Friday and Saturday 10 to 5, and Sunday 12 to 5 (closed Monday).
How can I hear about new products?
Sign up for our newsletter and follow us on Facebook and Instagram to be the first to know about new arrivals.
Do you assemble furniture?
Yes. We assemble most furniture at our warehouse at no extra charge. If you'd rather pick up your pieces boxed, they come with easy-to-follow directions for do-it-yourself assembly.
Does your furniture meet safety standards?
Many of our products are certified by industry organizations and meet strict quality and safety standards, including federal anti-tip requirements. Check the maker's information for specific certifications.
What's the best way to contact you?
Call us at 727-791-9344, email clearwater@barewoodcustom.com, or visit our showroom. Our friendly team is happy to help with anything you need.